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Privacy Policy

Effective date: January 1, 2026

1. Who We Are

This Privacy Policy applies to Asheville Automation, a brand of Fision Analytics ("we," "us," or "our"), operating at ashevilleautomation.com. We provide AI consulting and business automation services to small and mid-size businesses based primarily in Asheville, NC and surrounding areas.

If you have any questions about this policy, contact us at hello@ashevilleautomation.com.

2. Information We Collect

We collect information you provide directly and basic technical information generated by your visit.

Contact form submissions. When you fill out our consultation request form, we collect your name, company name, email address, phone number, preferred date and time, and any notes you include. This information is used solely to respond to your inquiry and schedule a consultation.

Server logs. Our web server automatically records standard technical information including your IP address, browser type and version, the pages you visit on our site, and the date and time of your visit. This information is used for security monitoring and general site maintenance.

Cookies and analytics. We use functional session cookies necessary for the contact form to operate correctly. We also use Google Analytics to understand aggregate website usage, such as which pages are visited and how visitors move through the site. We do not use advertising cookies, remarketing pixels, or third-party behavioral advertising tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to consultation requests and scheduling calls
  • Communicating with you about services you have expressed interest in
  • Maintaining the security and proper operation of our website
  • Complying with legal obligations

We do not sell your personal information to any third party. We do not use your information for advertising targeting, behavioral profiling, or any purpose unrelated to providing our services.

4. How We Store and Protect Your Information

Our website is served over HTTPS. Contact form submissions are transmitted via AWS Simple Email Service (SES) to our internal inbox. Rate-limiting data used to prevent form abuse is stored in temporary server files and is automatically cleared.

We retain contact form data for as long as reasonably necessary to manage the business relationship, after which it is deleted or anonymized. We apply industry-standard security practices to protect the information we hold.

5. Third-Party Services

This website uses a limited number of third-party services:

  • Google Fonts. We load the Inter typeface from Google's CDN (fonts.googleapis.com). This means your browser makes a request to Google's servers when you visit our site. Google's privacy policy governs that interaction.
  • Google Analytics. We use Google Analytics to measure site usage and performance in aggregate. Google may collect technical usage information such as page views, approximate location, browser information, and device data in accordance with Google's privacy terms.
  • AWS Simple Email Service. We use Amazon SES to deliver contact form notification emails to our team. Form submission data passes through AWS infrastructure. AWS's privacy and security policies apply to that data in transit.

We do not use advertising networks, social media remarketing pixels, or other third-party behavioral advertising tools on this website.

6. Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make a request, email us at hello@ashevilleautomation.com. We will respond within 30 days.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Material changes will be communicated via a notice on our website. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your information:

Fision Analytics dba Asheville Automation
Asheville, NC
hello@ashevilleautomation.com

Asheville Automation

Asheville's AI and automation experts. We help local businesses grow smarter with AI strategy, consulting, and workflow automation.

hello@ashevilleautomation.com

Asheville, NC

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